Use Simple Metrics & Flaunt Them !!!
Sometime back on my other blog ( http://allthingsproductmanagement.info ) i had posted the following http://allthingsproductmanagement.info/stay-focused-it-is-all-about-focus-honey-part which was about using metrics to measure performance. Today, metrics are everywhere, but the saddest thing is that metrics are defined at at every level – individual level, departmental level, product level. The biggest assumption here is that if the lower level metrics track good, then the organizational level metrics like profitability, ROI etc., must be good as well. But that is not always the case. In most cases, the metrics of one product / department works against the metrics of another product/ department. Let us take the case of QA. Their metrics are heavily tilted towards number of defects/bugs identified during the various stages of a product development. But wait a minute!!! if one has to justify for the existence of QA, does it mean defects/bugs needs to be introduced in the product deve...